Half an hour, and you leave with paper.
Most people arrive slightly embarrassed, having read too much on the internet, and worried they will be talked into something. Here is exactly what happens instead.
Four things happen, in this order.
Thirty minutes altogether. Nothing in it is a sales conversation.
-
You say what is bothering you, in your own words
Not a menu. People come in pointing at a photograph, or at one line, or saying they look tired and cannot work out why. All of those are useful starting points.
TakesFive minutes, no forms yet -
Somebody looks at your face properly, in good light
Including from the side, which is where most of what people are describing actually lives. Medical history, medications, previous treatments and when, and anything you have had elsewhere that you did not love.
TakesTen to fifteen minutes -
You get told what would and would not help
Including, often, that some of what is bothering you is not a filler problem — it is sleep, or sun, or a skincare routine that is doing nothing, or something that no injectable addresses.
Occasionally the honest answer is that you do not need anything at all, and that is a normal way for this appointment to end.
TakesTen minutes, and questions -
You leave with a written plan and a price
What we would suggest, in what order, over what period, and what each part costs. Then you go home and think about it, because nothing on it is urgent and none of it is on offer for the next hour only.
CostsNothing, and you are not on a list
We do not pay commission on treatments.
Nobody in this building earns more by selling you a bigger plan than the one you need, which is the simplest way to make advice trustworthy and the reason it is worth saying out loud.
Small things worth knowing before you come.
Come without makeup if you can
Not essential — there is a mirror and remover here. But it is easier to look at skin that is not covered, and it saves ten minutes.
Bring the names of anything you have had
Especially filler, and especially if it was somewhere else. What was used and roughly when genuinely changes what is sensible now.
Bring a photograph of yourself you like
From any year. It is far more useful than a photograph of somebody else, and it tells us what you actually want to look like.
If you are pregnant or breastfeeding
Tell us when you book rather than when you arrive. Several of these are not appropriate and we would rather not waste your afternoon.
The consultation itself is still worth having if you want to plan for later, and it is still free.
